Ariel Response Center (ARC)

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  • ARC

    Ariel understands that today's world is driven by the need for immediate and accurate access to information. This is why we've created the Ariel Response Center - the best place to start for world class customer assistance.

    With over 101 years of combined Ariel experience in Assembly, Genuine Ariel Parts, and Manufacturing, our team's sole purpose is to assist our customers with compressor reconfiguration, operation, and maintenance issues.

  • Our technical experts provide support for:

    • Compressor valve sizing assistance
    • Compressor configuration changes including balance and lubrication changes
    • Unit specific information needs
    • Assembly questions
    • Answers to questions concerning obsolete parts
    • Frame and cylinder interchangeability

    Whether you simply need a torque value for a fastener, or assistance in total reconfiguration, make the Ariel Response Center your first call. Our business hours are 8:00 a.m. to 7:00 p.m. EST.

  • Meet the Team

    • Tom Hubbell

      36 year Ariel employee.

      Experience: Assembly Journeyman, Machine Shop, Hydrotest, Maintenance, Spare Parts, and ARC

      Support specialty? Helping with training new employees and fielding questions regarding JGS integral engines

      Favorite part of Tom’s job? Working as part of the ARC team and providing support for Ariel’s customers

      When not assisting customers, Tom enjoys spending time with family, helping others and riding his 2006 Yamaha 1900 Stratoliner and recumbent trikes with his wife.

    • Pat

      23 year Ariel employee.

      Experience: Assembly, Spares Shop, Spares Technician, Maintenance, Field Services, and ARC

      Support specialty? Answering questions about tools and working on special projects

      Favorite part of Pat’s job? Helping people – "If you don’t like helping people, this job isn’t for you."

      When not assisting customers, Pat enjoys spending time with his family and playing with his toys.

    • Jason

      19 year Ariel employee.

      Experience: Sub-Assembly, Spares Shop, Hydrotest, Spares Technician, and ARC

      Support specialty? Balance and lube, unit reconfiguration, recommended spares, and web quoting

      Favorite part of Jason’s job? Helping our customers solve problems

      When not assisting customers, Jason enjoys boating, fishing, and motorcycling.

    • Jeremy Fogle

      19 year Ariel employee.

      Experience: Assembly and ARC

      Support specialty? Valve support

      Favorite part of Jeremy’s job? Resolving problems for customers

      When not assisting customers, Jeremy enjoys spending time with his family.

    • ARC - Sean

      18 year Ariel employee.

      Experience: Spares Shop, Spares Technician and ARC

      Favorite part of Sean’s job? Helping customers solve problems.

      When not assisting customers, Sean enjoys spending time with family, farming, and hunting.

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