After Hours Support
Ariel 24 Hour, 7 Day a Week, Emergency Help Phone Lines
Ariel has available emergency after hour phone numbers for the Field Service and Spares Departments.
These numbers are in addition to the general numbers that are used during regular business hours. Regular business hours at Ariel are 8:00 a.m. to 5:00 p.m. for office hours, 8:00 a.m. to 8:00 p.m. for Spare Parts office hours and 8:00 a.m. to 7:00 p.m. for Ariel Response Center hours, Eastern time, Monday thru Friday, excluding national holidays.
Emergency Field Service technical assistance and Emergency Spare Parts service are available after hours at (740)397-3602 International and (888)397-7766 North America. Emergency Field Service technical assistance and Spare Parts calls will be handled automatically by an individual responsible for coverage of emergency situations when a detailed message is left on the above phone numbers.